Privacy Policy

By accessing and using this Website, the user acknowledges having read, understood and accepted these terms and conditions.

Our website does not automatically collect any type of personal information from users who are not registered, thus allowing visitors to browse anonymously, however, within the scope of this Privacy Policy, the provision of your personal data implies the knowledge and acceptance of the conditions here constant, so we advise you to read it.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out. Any links to websites external to Adega e Cooperativa Agrícola da Ilha Graciosa are not covered by this privacy statement, and are not your responsibility.

Pursuant to the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016), this Privacy Policy regulates the possible collection and processing, namely consent, in relation to personal data collected. or provided by users on any part of our website as well as the exercise of their rights in relation to this data.

I – Personal data

For the purposes of the provisions of articles 2 and 4 of the General Data Protection Regulation, personal data constitute any and all information, of any nature and regardless of the respective support, including sound and image, relating to an identified natural person or identifiable.

A natural person who can be identified directly or indirectly is considered identifiable, in particular by reference to a name, identification number, location data, identifiers by electronic means or to one or more specific elements of his physical, physiological, genetic, mental identity. , economic, cultural or social status of that natural person.

Whenever, in compliance with a legal obligation or voluntarily and at the initiative of the user, sensitive data are made available, we assume your explicit, free and unequivocal consent to process this information for the purposes for which it was provided.

II – Responsible for Data Processing

Under article 4, paragraph 7), the person responsible for the collection and processing of personal data is an employee of Adega e Cooperativa Agrícola da Ilha Graciosa and who, in the context, decides which data is collected, the purposes and means of processing of these data.

III- Type of Personal Data Collected, Purposes and Treatment

The Adega e Cooperativa Agrícola da Ilha Graciosa, within the scope of its activity, collects and processes the personal data necessary for the processing of orders and communication with Customers, processing of requests for information and eventual complaints, statistical analysis, as well as the respective use for direct marketing purposes, processing data such as: name, addresses, country, telephone number, taxpayer number, email address, date of birth and personal interests in alcoholic beverages.

The personal data collected is processed by automated or non-automated means and in strict compliance with the General Data Protection Regulation, being stored in a specific database created for this purpose and which guarantees its security and confidentiality in accordance with technology measures. of the information, technical and organizational accepted, in order to protect from loss, alteration, destruction, misuse in general or that the data collected is used for a purpose other than that for which consent was given by the data subject.

By filling in any of the forms available on our website for the purposes described above, we consider that your conscious, express and unequivocal consent has been given for the activation, use and subsequent processing of the personal data entered there.

It is the customer’s total responsibility to provide and maintain correct, current and complete information on registration, secure your password and identification. The data subject is solely responsible for the adequate protection, backup and equipment used in connection with this Website.

IV – Purposes of Processing Personal Data

The purpose of processing personal data is the management and processing of orders, communication with Customers for various purposes, including marketing campaigns, processing requests for information and any complaints.

From time to time, Adega e Cooperativa Agrícola da Ilha Graciosa may use the contact details provided to provide information it deems relevant, and the Data Subject is always allowed to stop receiving this type of information, pursuant to article 17 of the General Regulation of Data Protection.

The data is also collected for the exclusive use of the marketing activities of Adega e Cooperativa Agrícola da Ilha Graciosa for the purpose of compiling aggregated statistics, metrics and elements on generalized trends for the improvement and optimization of advertising campaigns and for other marketing, promotional purposes. and analysis.

V – Conservation Time

The period of time during which the data are stored and preserved varies depending on the purpose for which the information is processed and in accordance with any applicable legal obligations and requirements, which oblige to keep the data for a minimum period of time. .

Whenever there is no specific legal obligation, the data will be stored and kept only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, after which they will be deleted.

At any time, the holder of the personal data, under the terms of article 17 of the General Data Protection Regulation, may exercise his right to erase his data from the database of Adega e Cooperativa Agrícola da Ilha Graciosa, and such request must be be requested by sending an email to the following email address: pedrasbrancas-graciosa@hotmail.com.

VI – Access, Update, Rectification, Opposition, Limitation, Removal and Portability of Personal Data

In accordance with the provisions of Chapter III of the General Data Protection Regulation, any request for access, updating, rectification, opposition, limitation, removal, portability or non-subject to automated individual decisions to your personal data, may be requested by direct contact. with Adega e Cooperativa Agrícola da Ilha Graciosa via email pedrasbrancas-graciosa@hotmail.com.

VII – Opposition to Receiving Contacts for Marketing Purposes

Adega e Cooperativa Agrícola da Ilha Graciosa may promote dissemination, promotion and marketing actions, unless the Data Holder opposes it at the time of data collection.

If you have given your consent, we remind you that, if you do not wish to receive more communications of this nature, you can object, at any time, to the use of your data for marketing purposes and the sending of informative communications, and for this purpose, send a request to the direct contact with Adega e Cooperativa Agrícola da Ilha Graciosa via email pedrasbrancas-graciosa@hotmail.com, indicating the subject: “Opposition to receiving contacts for marketing purposes”.

VIII – Communication of Data to Other Entities (Third Parties and Subcontractors)

Adega e Cooperativa Agrícola da Ilha Graciosa, does not share the personal data of users with third parties.

In the event that it does so, it will only do so with entities with which it has established a contractual relationship that provides for the confidential treatment of this data in accordance with the privacy statement of Adega e Cooperativa Agrícola da Grace Island.

Adega e Cooperativa Agrícola da Ilha Graciosa may communicate your personal data to third parties provided that, for this purpose, it has unequivocally obtained the consent of the Data Holders or when:

a) the transmission is carried out within the scope of compliance with a legal obligation, a decision by the National Data Protection Commission or a court order;

b) the communication is carried out to protect the Data Subjects’ vital interests or any other legitimate purpose provided for by law.

Any entity subcontracted by Adega e Cooperativa Agrícola da Ilha Graciosa will process the personal data collected and processed, in the name and on behalf of Adega e Cooperativa Agrícola da Ilha Graciosa, in the obligation to adopt the necessary technical and organizational measures in order to protect personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful treatment, in accordance with the provisions of the General Data Protection Regulation.

In any case, Adega e Cooperativa Agrícola da Ilha Graciosa will remain responsible for the personal data collected.

IX – Cookies

Cookies are data files that a website sends to your computer while you are visiting a website. These data files include information that allows the website to memorize important data to make your use of the website more efficient and for the purpose of personalizing visits.

Cookies will only be used to count the number of visits to the Website and do not identify the customer, nor do they store or collect customer information.

All users who browse our site initially accept the use of cookies, which is controlled by the customer through the browser.

X – Changes to the Privacy Policy

Adega e Cooperativa Agrícola da Ilha Graciosa reserves the right, in the future, to change, in whole or in part, its privacy policy, without any prior notice, but without prejudice to the legal rights granted to data subjects.

All content on this website, texts, images and other information are the exclusive property of Adega e Cooperativa Agrícola da Ilha Graciosa, protected by the legislation in force regarding intellectual property rights, with no copying, reproduction, dissemination, modification or any other use, commercial or otherwise, of any content on this website, so Adega e Cooperativa Agrícola da Ilha Graciosa reserves the right to take legal action against the authors of unauthorized use of the content of this website.

Email marketing

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You can opt out of receiving communications from us by following the unsubscribe link, or the instructions provided in any email we send you, or by contacting us.

Payments

We may provide paid products and/or services within the Service. In this case, we may use third-party payment processing services (e.g. payment processors).

We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Payment method

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full. For clarification of doubts and additional information, please contact Adega e Cooperativa Agrícola da Ilha Graciosa through the email pedrasbrancas-graciosa@hotmail.com, or from the phone number (+351) 295 712 169.

PT

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